Terms of Service

Terms of Service

Welcome to Felicema. These Terms of Service ("Terms") govern your use of our website, services, and products. By accessing or using any part of our website or purchasing from us, you agree to be bound by these Terms. Please read them carefully. If you do not agree to these Terms, you may not access our services or make purchases from Felicema.

1. General Conditions

1.1 Eligibility: By using our website, you affirm that you are at least the age of majority in your jurisdiction or have obtained consent from a legal guardian.
1.2 Right to Refuse Service: We reserve the right to refuse service to anyone for any reason at any time.
1.3 Accuracy of Information: You agree to provide current, complete, and accurate information when purchasing products or creating an account on our website.

2. Products and Services

2.1 Product Descriptions: While we strive to ensure the accuracy of our product descriptions, images, and specifications, slight variations in color, texture, or dimensions may occur. These differences are not considered defects.
2.2 Pricing: Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product without prior notice.
2.3 Availability: We make every effort to ensure our inventory is accurate. However, there may be instances where an item is out of stock after you place your order. In such cases, we will notify you promptly and provide options for a refund, replacement, or backorder.

3. Orders and Payment

3.1 Order Acceptance: All orders placed on our website are subject to acceptance and availability. We reserve the right to cancel or refuse any order for any reason, including errors in pricing, product descriptions, or account issues.
3.2 Payment Methods: We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment must be received in full before your order is processed.
3.3 Taxes: All applicable taxes will be calculated at checkout based on your shipping address and included in the total cost of your purchase.

4. Shipping and Delivery

4.1 Shipping Costs: Shipping fees will be calculated at checkout and depend on the delivery location and the size/weight of the product.
4.2 Delivery Times: While we strive to meet estimated delivery times, delays may occur due to factors outside our control, such as shipping carrier issues or extreme weather.
4.3 Ownership and Risk: Ownership of the products transfers to you upon delivery. You assume all risks associated with the products once delivered.

5. Returns and Refunds

5.1 Return Policy: If you are not satisfied with your purchase, you may return it within [specified time period, e.g., 30 days] of delivery, provided it is in its original condition and packaging.
5.2 Refund Process: Approved returns will be refunded to your original payment method within [specified time frame, e.g., 14 business days] of receiving the returned item. Shipping fees are non-refundable unless the return is due to a fault on our part.
5.3 Exclusions: Custom or made-to-order furniture, clearance items, and products marked as "final sale" are not eligible for returns or refunds.

6. User Conduct

6.1 Prohibited Activities: You agree not to use our website or services for any unlawful purpose, to solicit others to perform unlawful acts, or to violate any applicable laws or regulations.
6.2 Account Security: You are responsible for maintaining the confidentiality of your account information. Felicema is not liable for any unauthorized access to your account.

7. Intellectual Property

7.1 Ownership: All content on our website, including text, images, logos, and designs, is the property of Felicema and protected by intellectual property laws.
7.2 Limited License: You are granted a limited, non-exclusive license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, or modify any content without our express written consent.

8. Limitation of Liability

8.1 No Warranty: Felicema provides its products and services "as is" and "as available" without any warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.
8.2 Damages: Felicema is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services, even if advised of the possibility of such damages.

9. Indemnification

You agree to indemnify, defend, and hold harmless Felicema and its affiliates, employees, and agents from any claims or demands, including attorney fees, arising out of your breach of these Terms or your misuse of our services.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review these Terms periodically. Continued use of our website or services constitutes acceptance of any changes.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of [specified jurisdiction]. Any disputes arising under these Terms will be resolved in the courts of [specified jurisdiction].

12. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in effect.

13. Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Felicema regarding your use of our website and services, superseding any prior agreements.

By using our website and purchasing our products, you agree to comply with these Terms of Service. Thank you for choosing Felicema.